tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 9472450146
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (One-Time Password) sent to your mobile number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To send the OTP, first, check your internet connection and wait for a strong signal. Click on "send OTP" and wait for the allotted time, then retry if you don't receive it. If issues persist, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try to log in with your active account number. If your number has changed, send your correct KYC (Know Your Customer) details to the customer support system via email to assist with the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app. This should resolve any compatibility problems and allow for seamless gameplay.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than in other apps. Withdrawals are only allowed for earnings from gaming, and bonus amounts cannot be withdrawn. This means users can only withdraw money they've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours in some cases. This delay in payment processing may extend the overall time required to complete the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. This restriction applies to the bonus funds themselves, not any winnings earned from them.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request isn't showing up, don't worry, the funds will be added to your wallet account within 24 hours. If it still doesn't appear, you can contact their care centre for assistance.
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