tenexch

tenexch App support

Contact
+91 4695313444

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This method eliminates the need for a password or email login. Once verified, you can easily access the app.

Q2: What should I do if I am not getting OTP?

To resolve this issue, first, check your internet connection for a strong signal. If you're unable to receive the OTP after waiting, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using your active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email. This will facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date software. Once installed, you should be able to log in and play without any problems.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, users can withdraw a minimum of Rs. 100, which is a relatively higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not for bonus amounts. This means users can only withdraw earnings from their gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhar card, UPI ID, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can process transactions in as little as 30 minutes, but in some cases, it can take up to 3 hours. However, occasional payment delays may occur, requiring users to wait for up to 24 hours for the transactions to be processed. These delays are a rare exception to the app's generally quick and efficient service.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in settings to see if the withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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