tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 8926481389
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Verify the OTP to log in successfully. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is working properly and you have a strong signal. If you don't receive the OTP after clicking send, wait for the timer to expire and then seek assistance via the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, log in with your active number. If your number has changed, send your complete KYC details to the customer support via email to facilitate the account transfer. This will help shift your account to the correct number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and access the newly updated features. Once installed, you should be able to play the app without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. Withdrawals can only be made from earnings from gaming, not from bonus collected. Users cannot withdraw bonus funds as a separate entity.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's processes are typically fast and stable, completing in 30 minutes to 3 hours. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is unsuccessful, the funds will typically be added to your wallet account within 24 hours. If this doesn't happen, you can reach out to their care centre for assistance.
Our platform was designed with the user's convenience in mind, featuring a elegant and easy-to-navigate interface, whether you're an experienced gamer or a newcomer. We prioritize security and protection at tenexch, utilizing cutting-edge encryption technology to safeguard your personal and financial information. With a range of flexible deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, we ensure seamless and hassle-free transactions.
Our customer service is a core aspect of our philosophy, and we are committed to providing exceptional support to our clients. Our dedicated team is available 24 hours a day, 7 days a week, to address any questions or concerns you may have. We understand that banking services require a high level of security and convenience, which is why we offer a range of safe and reliable deposit and withdrawal methods. These methods include credit and debit cards, electronic wallets such as PayPal and Skrill, bank transfers, and even cryptocurrency options for added convenience and privacy. Our goal is to provide our clients with the flexibility and peace of mind that comes with knowing their financial transactions are secure and easily manageable. We strive to maintain the highest standards of customer service, ensuring that our clients receive prompt and professional assistance whenever they need it. Whether you have a question about a specific service, need help with a transaction, or require guidance on a particular financial matter, our team is here to help. We are committed to building long-term relationships with our clients, and we believe that exceptional customer service is the key to achieving this goal.