tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 4467993965
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in, eliminating the need for a password or email. This convenient method allows you to easily access your account.
Q2: What should I do if I am not getting OTP?
To start the process, check your internet connection for a strong signal and wait for a stable connection. If you don't receive the OTP after clicking "send," wait for the allotted time before seeking assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active account number. If your account number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate the account transfer. This will help resolve the issue and update your account.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to resolve the issue. Once uninstalled, download the latest version of the app to ensure you have the most up-to-date version. After updating, you should be able to log in and start playing the app without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Withdrawn funds can only be made from earnings from gaming activities, not from bonus collected. This means that bonus money is non-withdrawable.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your Know Your Customer (KYC) details in this app, which includes saving your Aadhar card, UPI, and bank details. This is a necessary step for the application process. Ensuring that all information is accurately saved is crucial for continued use of the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a process that typically takes 30 minutes to 3 hours to complete. However, payment delays can occur, requiring users to wait up to 24 hours for resolution. This delay may impact the overall processing time and user experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while using the bonus amount can be withdrawn by the account holder. The bonus funds themselves remain separate from the withdrawable funds.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to ensure your withdrawal request is being processed. If not, don't worry as the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
We recognize the significance of convenience, and that's why we provide multiple secure payment and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies. Our team of dedicated customer support is available 24/7, ready to assist with any questions or concerns, ensuring a seamless and hassle-free gaming experience.
Our team at tenexch is committed to delivering exceptional customer service. We understand the importance of providing a seamless and enjoyable experience for our players, and that's why we offer dedicated support 24 hours a day, 7 days a week. Whether you have a question, concern, or need assistance with a particular issue, our team is always available to help. Our support agents are trained to be responsive, empathetic, and knowledgeable, ensuring that you receive timely and effective solutions to your problems. We strive to create a welcoming and supportive environment, where our players feel comfortable and confident in their interactions with us. By providing top-notch customer service, we aim to build trust and loyalty with our players, and to create a positive and memorable experience that will keep you coming back for more.