tenexch

tenexch App support

Contact
+91 6111398114

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This convenient method allows for easy access to the app.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection for a strong signal. If you still encounter issues, click "send OTP" and wait for the allotted time. If you don't receive the OTP, use the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to the customer support via email to facilitate a smooth transfer of your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app without any problems. This should allow you to access the app's new features smoothly.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming, with bonus amounts not available for withdrawal. This means users can only redeem money they've earned through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, please ensure all your Know Your Customer (KYC) details are accurately filled out and submitted in the app. This includes saving your Aadhaar card, UPI, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

Any winnings from the bonus can only be used for gaming purposes and cannot be withdrawn by others. The bonus funds themselves are non-withdrawable, while any earnings from playing with the bonus can be withdrawn. This means you can play with the bonus but any profit from it can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings to see if your withdrawal request is being processed. If it's not showing up, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.

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