tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 6161738946
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, enter your registered mobile number after opening the app, then verify the OTP sent to your number. This secure method eliminates the need for a password or email login. You can now easily access the app using just your registered mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, verify that your internet connection is stable and strong. If you still encounter issues, click "send OTP" and wait for the designated time frame. If the OTP doesn't arrive, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If the number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and start playing without any problems. This should ensure a smooth and seamless gaming experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. The app does not allow withdrawal of bonus money.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and bank details for verification.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. Withdrawals can be made using funds earned from playing games with the bonus amount. This means bonus earnings are non-withdrawable, but earnings from games played with bonus are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If the issue persists, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for further assistance.
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