tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 7687912262
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Upon verification, you will be logged in securely without needing a password or email. This process allows for easy, password-free access to the app.
Q2: What should I do if I am not getting OTP?
To send an OTP, first check your internet connection and ensure you have a strong signal. If you still don't receive the OTP after waiting, try reaching out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the number has changed, submit your updated KYC details to customer support via email to facilitate account transfer. This will enable a smooth account migration process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app without any problems. This should ensure a smooth and uninterrupted gaming experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed from earned gaming money, and bonus earnings are not eligible for withdrawal. The app allows users to withdraw their hard-earned gaming winnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app, including saving your Aadhar card, UPI, and bank details. This information will be necessary for the onboarding process. Saving these details in the app will ensure a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are often fast and stable, but processing times can vary greatly, taking anywhere from 30 minutes to 3 hours. However, some payments may experience delays, potentially requiring a wait of up to 24 hours. This discrepancy in processing times is a notable aspect of the app's functionality.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the platform and cannot be withdrawn by anyone. Any winnings from games played using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section to see if your withdrawal request is pending. If it's stuck, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, contact their customer care centre for further assistance.
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