tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 8234863903
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, simply open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to securely log in. This eliminates the need for a password or email login, making it a convenient and hassle-free process.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection and wait for a strong signal to establish. If you still don't receive the OTP after clicking "send," you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the active number associated with your account. If your number has changed, send your updated KYC details via email to customer support to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and try logging in to access the updated features. This should allow you to play the app without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, a minimum withdrawal of Rs. 100 is allowed, which is higher than in other apps. Withdrawals are only possible for earnings from gaming, not bonus money. This means users can only withdraw the money they've earned through their gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your Know Your Customer (KYC) details are filled in and submitted within the app. This includes saving your Aadhar card, UPI, and all necessary bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, a significant reduction from 30 minutes. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can happen despite the app's otherwise efficient processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings to see the status of your withdrawal request. If your request is not showing, the funds will be added to your wallet account within 24 hours. If the funds do not arrive, you can contact their care centre for assistance.
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