tenexch

tenexch App support

Contact
+91 3312635475

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to you to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you still encounter issues, wait for a valid OTP after clicking "send" and then follow up if it doesn't arrive. If you still face problems, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If it has changed, send your updated KYC details to the customer support team via email to assist with account transfer. This will help facilitate a smooth account shift.

Q4: You are getting blackout and the app is not opening?

You will need to uninstall the existing app from your device. After uninstallation, download the latest version of the app to ensure a smooth login and gaming experience. This should resolve any issues and allow you to log in and play the updated app seamlessly.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are only possible for earnings from gaming activities, and bonus rewards cannot be withdrawn. You can withdraw the money you've earned through gaming, but not the bonus amounts.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, please ensure that all your Know Your Customer (KYC) details are uploaded and saved in the app. This includes saving your Aadhar card, UPI, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours for their transactions to be processed.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming activities and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If it doesn't happen, you can contact their care centre for assistance.

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