tenexch
tenexch
Share
Add to wishlist
This app is available for your device
tenexch
This app is available for your device
Contact
+91 6605665696
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Click on "send OTP" and wait for the specified time; if you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try to log in with the same active number. If the number has changed, submit your proper KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer. This will enable a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and try logging in again. This should allow you to play the updated app without any further problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, and not for bonus amounts collected. This means users can access their earned gaming revenue, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhaar card, UPI, and all relevant bank details. Completing these steps is necessary for the verification process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app takes significantly longer than expected, typically ranging from 30 minutes to 3 hours, due to the speed and stability of its services. However, an added delay of up to 24 hours may occur if payment processing is delayed. This can lead to a total wait time of up to 27 hours in some cases.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from gaming with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
The tenexch platform offers an extensive library of games, but that's not all. Our exceptional services provide unparalleled support to our customers, available 24 hours a day, 7 days a week. Our dedicated team is always ready to assist with any questions or issues you may encounter, ensuring a smooth and enjoyable gaming experience. We understand the importance of secure and flexible financial transactions, which is why we provide support for a wide range of deposit and withdrawal methods. These include credit cards, electronic wallets, bank transfers, and cryptocurrencies, making it easy and hassle-free to make quick payments. Our commitment to customer satisfaction and financial security ensures that you can focus on what matters most - enjoying your gaming experience. Whether you're a seasoned gamer or just starting out, our platform is designed to provide a seamless and enjoyable experience, with fast and reliable transactions, and dedicated support whenever you need it.
At tenexch, we are committed to providing a seamless and secure banking experience for our customers. To achieve this, we offer a wide range of deposit and withdrawal methods that are convenient and hassle-free. Our customers can choose from various options, including credit cards, e-wallets, and cryptocurrencies. This variety ensures that every player can find a method that suits their needs and preferences. Our user-friendly interface is designed to make banking transactions as easy and straightforward as possible. Whether you're depositing funds, withdrawing winnings, or managing your account, our platform is intuitive and easy to navigate. This allows you to focus on what really matters – enjoying your gaming experience without any distractions or worries. With our secure and reliable banking options, you can rest assured that your financial transactions are protected and monitored by our team of experts. We take the security and integrity of our customers' financial information very seriously, and we use the latest encryption technologies and industry-standard protocols to ensure that all transactions are processed safely and efficiently.