tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 7481436845
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still don't receive an OTP after clicking "send," you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with your existing active number. If the number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will help resolve the issue efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, please uninstall the existing app from your device. Next, download the latest version of the app, and you should be able to log in and play without any problems. This should provide you with a smooth and updated experience with the app.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, not including bonus amounts. This means users can access their earned rewards but not bonus credits.
Q2: Is it necessary to do KYC for withdrawal?
To continue, please ensure all your Know Your Customer (KYC) details are completed and stored within this app. This includes saving your Aadhar card, UPI details, and all necessary bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, extending the wait time to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus will be withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's not showing up, don't worry, as the money will typically be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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