tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 8498617254
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in instantly. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection to ensure a strong signal. If you're still facing issues, wait for the OTP to be sent after clicking on send, and if it doesn't arrive, you can reach out to the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the issue and get your account shifted successfully.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the app from your device and then download the latest version. Once updated, you can log in and start playing without any problems. This should get your app up and running smoothly.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, a higher minimum withdrawal amount compared to other apps. Withdrawals are limited to the earnings from gaming activities, excluding bonus rewards. The earned gaming funds can be withdrawn, whereas bonus money cannot.
Q2: Is it necessary to do KYC for withdrawal?
In this app, you are required to complete and submit your KYC (Know Your Customer) details. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait time of up to 24 hours in some cases. This delay can impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If the money doesn't appear in your wallet account within 24 hours, you can contact their customer care centre for assistance.
At tenexch, user satisfaction is our top priority. To achieve this, we have designed a vast array of deposit and withdrawal methods that prioritize ease of use and security. Whether you prefer to use credit/debit cards, e-wallets, or cryptocurrencies, rest assured that your transactions are protected by advanced cryptographic technologies. Our cutting-edge platform is accessible on multiple devices, ensuring a seamless gaming experience regardless of whether you're playing on a desktop or mobile device. In addition, our dedicated customer support team is available 24/7, ready to swiftly address any questions or issues you may have. We understand the importance of timely support and are committed to providing an exceptional experience for all our users.
At the heart of our services are security and convenience. We offer a range of secure and efficient deposit and withdrawal methods, including credit/debit cards, electronic wallets such as PayPal and Skrill, and cryptocurrency options. Our dedicated customer support team is available 24/7, ready to assist with any questions or concerns, ensuring a smooth and enjoyable gaming experience. Whether you're a seasoned player or new to the world of online gaming, our team is committed to providing top-notch support to help you get the most out of your experience.