tenexch

tenexch App support

Contact
+91 3420814416

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to gain access, eliminating the need for a password or email login. This mobile number verification method provides a convenient and straightforward login process.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal first. If the signal is stable, wait for the OTP to be sent after clicking the "send OTP" button. If you don't receive the OTP, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active phone number. If your number has changed, submit your correct KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help resolve the issue.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you should be able to log in and play without any problems. This update should provide a smooth and seamless gaming experience.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not bonus amounts. This means you can only cash out the money you've earned from playing games, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that your KYC details are fully completed and submitted within the app. This includes saving your Aadhar card, UPI details, and all relevant bank information. Completing these steps is necessary for a smooth and secure experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The process within this app is generally efficient, taking anywhere from 30 minutes to 3 hours to complete due to its fast and stable services. However, there may be instances where payments are delayed, potentially adding up to 24 hours to the overall wait time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned from your gaming activities can only be used within the gaming platform and cannot be withdrawn. Any winnings from using the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request isn't reflected there, the funds will typically be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.

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