tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 9013572992
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. This will prompt an OTP (One-Time Password) verification, which will securely log you in. No password or email is required, making the process quick and hassle-free.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. After establishing a stable connection, click on send OTP and wait for it to arrive. If you don't receive the OTP within the allowed time, contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve any login issues and shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the app from your device. Once uninstalled, download the latest version of the app, and you should be able to log in and play without any problems. After updating, you'll have access to the newly released features and functionality.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only possible for money earned through gaming, not bonus rewards. You cannot withdraw bonus funds, only the revenue you've generated from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, including saving your Aadhaar card, UPI information, and all relevant bank details. This information is required to facilitate a smooth and secure process. Ensure all necessary details are up-to-date and accurately saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait for up to 24 hours. This delay is a potential exception to the otherwise efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within our gaming platform and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the money will be added to your wallet account within 24 hours. If you still encounter a problem, you can contact their care centre for assistance.
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