tenexch

tenexch App support

Contact
+91 3415702535

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your account, eliminating the need for a password or email login. This streamlined process allows for easy access to your account.

Q2: What should I do if I am not getting OTP?

To start, ensure your internet connection is stable and strong. Wait for the send OTP button to be clickable, then click it to receive the verification code. If the OTP doesn't arrive within the given time, you can seek assistance through the app's live chat support.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active mobile number. If your number has changed, please email your updated KYC details to our customer support team. This will assist in transferring your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play without any problems. This will ensure you have the most up-to-date version of the app.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than that of other similar apps. Withdrawals are only possible for money earned through gaming activities, not for bonuses or other forms of rewards. This means users can only withdraw their actual gaming earnings.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI, and bank details. This information is essential for the registration process. Ensure all necessary details are accurately stored within the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay happens in rare cases, not affecting the majority of users who experience swift processing.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds are only available for use in gaming activities and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn by you. This means you can access the money you win, but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and review your transaction history. If the request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.

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