tenexch

tenexch App support

Contact
+91 2917998016

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, which will securely log you in. This process eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection for a strong signal. Wait for a proper send OTP click, then allow the time for OTP to arrive. If you don't receive OTP, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

If you're unable to log in, try using the same active number. If the number has changed, send your updated KYC details to customer support via email to assist with account transfer. This will help resolve the issue and shift your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, please uninstall the app from your device and then download the latest version. This should allow you to easily log in and access the newly updated app. Once installed, you can start playing without any further problems.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only allowed for earnings from gaming, and bonus amounts cannot be withdrawn. Users can access their earned gaming funds for withdrawal.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your Know Your Customer (KYC) details within the app, including saving your Aadhar card, UPI information, and bank details. This is a necessary step to ensure a smooth experience. Your cooperation in this matter is greatly appreciated.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, although it can take as little as 30 minutes. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. This is a notable exception to the otherwise efficient process offered by the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount can be withdrawn by the player. The bonus funds themselves are not withdrawable, only the money won from them is eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the money will be deposited into your wallet account within 24 hours. If it doesn't, you can contact their care centre for assistance.

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