tenexch

tenexch App support

Contact
+91 3524076842

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you don't receive the OTP, click "send OTP" and wait for the designated time to pass. If you still don't receive the OTP, you can seek assistance from the app's support system via live chat.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active phone number. If you've changed numbers, please email your updated KYC (Know Your Customer) details to our customer support to facilitate the account transfer. This will help us update your account accordingly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the newly updated app without any problems. Once the update is installed, you should be able to play the app easily.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus funds cannot be withdrawn. This means users can only access the money they've earned through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To continue, please complete and submit your KYC details in this app, including saving your Aadhar card, UPI information, and bank details. This will ensure a smooth and secure process. All required information must be accurately entered to proceed.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process in 30 minutes to 3 hours, but delays can occur. However, when payments are involved, they may be delayed, potentially requiring a wait of up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone but the gamer. It can be withdrawn as cash from winnings earned by playing games with the bonus amount.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If the problem persists, the funds will be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for further assistance.

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