tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 9734837647
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, which will securely log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection for a strong signal. If you don't receive the OTP after waiting, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your current active number. If your number has changed, send your updated KYC details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. This should allow you to log in and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum amount of Rs. 100, which is higher compared to other apps. Withdrawals can only be made from the earnings earned through gaming, and bonus amounts cannot be withdrawn. This means users can access their hard-earned gaming revenue but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and submit your KYC details in this app, which includes uploading your Aadhaar card and saving your UPI and bank account details. This will ensure that all necessary information is stored securely in the app. By doing so, it will facilitate a smoother and more efficient process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process in 30 minutes to 3 hours. However, payment delays can sometimes occur, requiring users to wait up to 24 hours. This delay is an exception to the usual efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
You can only use the money earned from the bonus within your gaming account and cannot withdraw it. However, the money earned through gameplay using the bonus amount can be withdrawn. This distinction applies to both bonus earnings and the bonus amount itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If a withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
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