tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 4399855529
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in. Once logged in, you won't need to remember passwords or use email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you don't receive an OTP after clicking "send," wait for the designated time to pass before contacting the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the active number. If the number has changed, send your correct KYC details to the customer support via email to assist with account transfer. This will help update your account with the new information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device, then download the latest version. This will allow you to log in and play the updated app with ease. Once installed, you can start playing the newly updated version of the app.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. You can only withdraw the money you've earned from gaming, with bonuses excluded from withdrawal. This means you can't withdraw bonus amounts, only the cash you've won through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your Know Your Customer (KYC) details are uploaded and saved in the app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick processing time, typically ranging from 30 minutes to 3 hours. However, occasional delays in payment processing may occur, in which case users may need to wait for up to 24 hours. This delay can add extra time to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn for personal use. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's delayed, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
In addition to our comprehensive platform and extensive game selection, our dedicated customer support team is available 24 hours a day, 7 days a week to assist you with any questions or issues you may have. We understand that a seamless and enjoyable gaming experience is crucial, and our team is committed to ensuring that you receive the help you need in a timely and efficient manner. Our customer support representatives are highly trained and knowledgeable, and they are available to assist you via multiple channels, including phone, email, and live chat. Whether you need help with a specific game, have a question about our bonuses and promotions, or require assistance with a technical issue, our team is here to help. At tenexch, we are passionate about providing our customers with an exceptional gaming experience, and our customer support team plays a vital role in achieving this goal. By providing fast and effective support, we aim to ensure that you can focus on what matters most - having fun and enjoying the thrill of online gaming. Join tenexch today and discover why we are the preferred choice of online casino enthusiasts around the world. With our commitment to customer support, extensive game selection, and exciting bonuses and promotions, we are confident that you will have a truly unforgettable gaming experience.
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