tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 3420757782
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
After opening the app, enter your registered mobile number and verify the OTP sent to you. This process will log you in without requiring a password or email. You can now easily access the app using just your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection to establish. If you still don't receive the OTP within the allotted time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, log in with your active number. If the number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve the issue promptly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and start playing the newly updated app. This should resolve any compatibility problems and allow you to access the latest features.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, with no option to withdraw bonus amounts. This means you can only withdraw the actual winnings from your gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your KYC (Know Your Customer) details are completed and submitted through the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) and bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays can occur, potentially extending wait times to up to 24 hours. This may cause additional waiting time beyond the initial processing timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings for any failed withdrawal requests. If the withdrawal is failed, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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