tenexch

tenexch App support

Contact
+91 4398823402

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in without needing a password or email. This convenient method allows easy access to the app.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection to ensure a strong signal is available. Wait for a while after clicking "send OTP" before retrying, and if the OTP still doesn't arrive, you can seek assistance through the app's live chat support.

Q3: What should I do if I am not able to log in with my old number?

If you're having trouble logging in, try using the same active number. If the number has changed, please send your updated KYC details via email to the customer support system to facilitate the account transfer. This will help resolve the issue and shift your account to the new information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version and try logging in again, which should allow you to play the updated app without any problems.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus collected funds cannot be withdrawn. This means you can only redeem your gaming earnings.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, please ensure all your KYC (Know Your Customer) details are filled out and submitted within the app. This requires saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are generally fast and stable, completing the process within 30 minutes to 3 hours. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours. This delay is an exception to the otherwise efficient experience of using the app.

Q4: Why is the bonus balance not being withdrawn?

The money earned from a bonus can only be used within the gaming platform and cannot be withdrawn. Any winnings earned while using the bonus amount can be withdrawn separately. This distinction allows for the bonus earnings to be limited to gaming purposes.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is unsuccessful, rest assured that the funds will be added to your wallet account within 24 hours. If you still experience issues, you can reach out to the care centre for further assistance.

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