tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 6834211368
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This allows you to bypass the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. After connecting, click on "send OTP" and wait for the verification code to arrive. If you don't receive the OTP, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, submit your updated KYC details to the customer support team via email to assist with account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the app from your device. Once uninstalled, download the latest version of the app and then you can log in and play seamlessly.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. The earned gaming money can be withdrawn, but not the bonus amount collected.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, all your KYC (Know Your Customer) details must be filled out and submitted in the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete processes in 30 minutes to 3 hours. However, occasional delays in payments may cause users to wait up to 24 hours. This delay can affect the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used within the gaming platform, and not withdrawn. Any winnings from games played using the bonus amount can be withdrawn. This means the bonus earnings are non-withdrawable, but winnings from games played with the bonus are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If so, don't worry as the funds will be added to your wallet account within 24 hours. If it still doesn't happen, you can reach out to their customer care centre for assistance.
At tenexch, our dedicated customer support team is available 24 hours a day, 7 days a week to assist with any questions or issues, ensuring that your online gaming experience remains peaceful and enjoyable. Our team is committed to providing fast and effective solutions to any problems you may encounter, allowing you to focus on what matters most - having a thrilling time playing your favorite games. Join tenexch today and elevate your online casino experience to new heights with unbeatable excitement, generous bonuses, and endless entertainment. Our platform is designed to provide an immersive and engaging experience, with a wide range of games, promotions, and features to keep you entertained for hours on end. Whether you're a seasoned gamer or just starting out, our team is here to guide you every step of the way, providing personalized support and assistance to ensure that your experience is nothing short of exceptional. So why wait? Sign up with tenexch today and discover a world of online casino entertainment that will leave you wanting more.
Our dedicated customer support team is available 24 hours a day, 7 days a week to assist you with any questions or concerns you may have. Whether you're experiencing technical issues or need guidance on how to get the most out of our services, our team is here to provide personalized support and ensure a seamless experience. Join tenexch today and discover a world where exciting games, reliability, and exceptional service come together in perfect harmony. With our around-the-clock support, you can rest assured that you'll always have access to the help you need, whenever you need it. Whether you're a seasoned gamer or just starting out, our dedicated team is committed to providing you with the best possible experience.