tenexch

tenexch App support

Contact
+91 6468799054

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your phone to successfully log in. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To troubleshoot the issue, first, check your internet connection for a strong signal. If you still encounter difficulties, wait for the OTP to be sent (after clicking on send OTP) and if you don't receive it, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If your number has changed, update your correct KYC details through email to our customer support system to facilitate a smooth account transfer. This will help resolve the issue and grant you access to your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and enjoy the updated app without any problems. Once the latest version is installed, you should be able to access it without any issues.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Only winnings earned from gaming can be withdrawn, and bonuses are not eligible for withdrawal. This means you can cash out your actual gaming earnings, not any additional rewards or incentives.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes linking your Aadhar card, UPI account, and bank details for verification purposes.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable the process to be completed within 30 minutes to 3 hours, providing a relatively efficient experience. However, occasional delays in payment processing may cause users to wait for up to 24 hours for the issue to be resolved.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the actual winnings earned from playing games with the bonus amount. The bonus itself is non-withdrawable, but any winnings from it can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.

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