tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 7546295455
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in without needing a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. Wait for a proper signal and then click on send OTP, allowing sufficient time for the code to arrive. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active number. If the number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help resolve the issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you can log in and start playing. This should allow you to access the app's new features without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum amount of Rs. 100, which is higher than in other similar apps. Withdrawals are limited to the funds earned from gaming, and bonus money cannot be withdrawn. This means users can only access the money they've won from playing games in the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app, including saving your Aadhar card, UPI, and all relevant bank information. This will ensure a smooth and secure onboarding process. Your detailed KYC information is required to verify your identity and facilitate transactions.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to be completed within 3 hours, although this timeframe can range from 30 minutes. However, some users may experience delayed payments, which can take up to 24 hours to process. This delay can occur occasionally, despite the app's overall efficient services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If not resolved, don't worry as the funds will be added to your wallet account within 24 hours. If still unresolved, you can seek assistance from their customer care centre.
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