tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 0885319478
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive a verification code. After entering the code, you will be logged in without needing a password or email. This streamlined login process provides a convenient and hassle-free experience.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP, click on "send OTP" again and wait. If the issue persists, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If the number has changed, send your updated KYC details to the customer support via email to assist with transferring your account. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the newly updated app without any problems. This should allow you to start playing immediately.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. However, you cannot withdraw bonus money, only earnings from gaming activities. This restriction applies to withdrawals.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, including saving your Aadhaar card, UPI, and bank account information. This is a required step to ensure a smooth and secure experience. Once completed, your profile will be fully verified.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This wait time is an exception to the generally efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus itself is non-withdrawable, but winnings from it are accessible.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry, the money will be added to your wallet account within 24 hours. If you still have issues, you can contact their care centre for assistance.
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