tenexch

tenexch App support

Contact
+91 4564102386

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This process eliminates the need for a password or email, making it a convenient and straightforward way to access your account. Simply enter your number and verify the OTP to log in easily.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection for a strong signal. If you're still having trouble receiving the OTP after clicking "send," wait for the allotted time to pass, and if it still doesn't arrive, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number associated with your account. If your number has changed, submit your updated KYC (Know Your Customer) details through email to our customer support system for assistance with account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Download the latest version of the app and you should be able to log in and play without any problems.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, users can withdraw a minimum of Rs. 100, which is higher than the withdrawal amount in other apps. However, only the money earned from gaming activities can be withdrawn, not the bonus amount collected. The withdrawn amount is based on the earnings from gaming, not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhaar card, UPI, and all relevant bank details within the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This wait time is an exception to the usual timely completion of the app's services.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used within the gaming platform and cannot be withdrawn by others. Any winnings made from playing with the bonus amount can be withdrawn. The bonus earnings themselves, however, cannot be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can reach out to their care centre for assistance.

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