tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 5599543028
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal to appear. If you don't receive the OTP after clicking send, you can try again. If you still have issues, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If the number has changed, send your valid KYC details to the customer support via email to facilitate the account transfer. This will help in smoothly shifting your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once downloaded, you can log in and start playing the updated app. This should resolve any compatibility problems and allow you to enjoy the new features.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are only possible for earnings from gaming, not bonus rewards. Users cannot withdraw bonus money, only the funds earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically expedite the process from 30 minutes to 3 hours. However, there may be occasional delays in payments, requiring a wait of up to 24 hours in some cases. This variation in processing time is an exception to the app's generally efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus funds themselves, however, cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request still fails, the money will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for assistance.
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