tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 8501266303
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive a verification code (OTP). After verifying the OTP, you'll be logged in without needing a password or email. This easy login method allows secure access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection to ensure a strong signal. If you still encounter issues, click "send OTP" and wait for the allotted time. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, please send your updated KYC details to our customer support team via email to facilitate a smooth account transfer. This ensures a hassle-free process for shifting your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app to ensure you have the most up-to-date features. After reinstalling, you should be able to log in and access the updated app seamlessly.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher threshold than some other apps. Withdrawals are restricted to earned gaming revenue, excluding bonus funds. This means that users cannot withdraw bonus money, only the cash earned from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in the app, including saving your Aadhaar card, UPI information, and bank details. This information is necessary for a smooth experience. Completing these details will enable the app to successfully process your requests.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, reducing the time required to complete it from 30 minutes to 3 hours. However, occasional payment delays can cause a wait time of up to 24 hours, adding to the overall processing time. This delay can occur when payments are not processed promptly.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn. This allows you to keep what you win, just not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve this issue, check your transaction history in the settings and wait for up to 24 hours for the withdrawn amount to be added to your wallet account. If it's not reflected, you can reach out to their care centre for further assistance.
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