tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 6290645390
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. This will prompt an OTP verification, which will securely log you in. You can now skip using a password or email for log-in, making the process easier.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a strong internet connection and wait for a stable signal. If you don't receive the OTP within the allotted time, try clicking resend to initiate the process again. If the issue persists, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer. This will help resolve the issue and keep your account active.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. Once you've updated, you can enjoy the new features of the app.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only allowed for earned gaming funds, not bonus money. This means users can access their earnings from gaming activities, but not any additional rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all KYC (Know Your Customer) details within this app, including saving your Aadhar card, UPI (Unified Payments Interface) information, and bank details. This will ensure a seamless experience. Once completed, you can proceed further with the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a quick process, typically taking between 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay may be experienced in certain situations.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact the care centre for assistance.
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