tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 4352530813
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number, then verify the OTP (One-Time Password) sent to your phone. This method replaces the need for a password or email login, allowing for a simpler and more straightforward login process. With this option, you can easily access the app using just your phone number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP after waiting, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using the same active phone number. If your number has changed, submit your updated KYC details to our customer support via email to facilitate the account transfer. This will help resolve the issue and update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, please uninstall the app from your device and then download the latest version. This will allow you to access the updated app and log in to play. Once installed, you should be able to login and enjoy the newly updated app.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than many other apps. Withdrawals are only possible from earnings made through gaming, not from bonus rewards. This means you can't withdraw bonus amounts, only the money you've earned.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know-Your-Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in a relatively short time frame of 30 minutes to 3 hours. However, occasional payment delays may cause wait times of up to 24 hours. This variability can impact the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
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