tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 8483765329
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP for verification. Once verified, you can log in without needing a password or email. This provides a convenient and password-free login experience.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal. If you still don't receive the OTP, you can try clicking on "send OTP" again, or wait for the allotted time to pass. If you still encounter problems, reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active mobile number. If your number has changed, submit your updated KYC details to the customer support through email to facilitate a smooth account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should provide a smooth login experience. Once updated, you can log in and start playing the app without any issues.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, a minimum withdrawal of Rs. 100 is allowed, which is higher than other similar apps. Withdrawal is only possible for earnings from gaming activities, and bonus money cannot be withdrawn. This means users can only access their earned rewards and not their bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and uploaded in the app. This includes saving your Aadhar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, taking between 30 minutes and 3 hours. However, payment processing can sometimes be delayed, potentially resulting in a wait of up to 24 hours. This delay may occur even after the rest of the process has been completed efficiently.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are exclusive to gaming use and cannot be withdrawn by anyone else. You can withdraw winnings earned from playing games using the bonus amount. Any winnings from the bonus can be withdrawn, but the bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check on a withdrawal request, go to the settings and review your transaction history. If the issue persists, the funds will be added to your wallet account within 24 hours. If you still encounter a problem, you can reach out to their care centre for assistance.
Our user-friendly interface ensures effortless navigation, allowing you to dive into the action seamlessly. We prioritize your convenience and security by offering support for various deposit and withdrawal methods, including credit cards, e-wallets, and bank transfers, all backed by cutting-edge cryptography technology. Additionally, our 24/7 customer support team is always ready to assist with any questions or issues you may encounter, providing instant help and resolving any problems promptly. With our comprehensive support system, you can enjoy a hassle-free experience, knowing that help is just a click away.
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