tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 5979890504
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP verification. After verifying the OTP, you will be logged in without needing a password or email. This simplifies the login process, allowing easy access with just your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP, try clicking "send OTP" again. If this doesn't work, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, submit your updated KYC details to the customer support through email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can easily log in and continue playing. This should fix any problems and ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you can only withdraw the money earned from gaming, and not the bonus amount collected. This means you can withdraw your winnings, but not the bonuses given as an incentive.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC (Know Your Customer) details in the app, including saving your Aadhar card, UPI information, and bank details. This will help facilitate a smoother onboarding process. Completing these details is a necessary step to move forward.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may cause a wait of up to 24 hours. This delay is a rare exception to the otherwise efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from the bonus can only be used for gaming purposes and not withdrawn. Any winnings made while playing with the bonus amount can be withdrawn. The bonus amount itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If so, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
Our friendly interface ensures effortless navigation, allowing you to quickly find your favorite games or discover new ones. At tenexch, we are committed to providing secure and flexible payment options, supporting a range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies to ensure hassle-free transactions. Additionally, our dedicated customer support team is available 24/7, 365 days a year, to assist you with any questions or issues you may have, providing help whenever you need it.
At tenexch, customer satisfaction is our top priority. To ensure seamless transactions, we offer a wide range of secure deposit and withdrawal methods. We accept major credit cards, electronic wallets such as PayPal and Skrill, as well as cryptocurrencies for those who prefer modern financial solutions. Our team is committed to providing assistance 24/7, so you can rest assured that any questions or issues you may encounter will be promptly addressed. Whether you need help with depositing funds, withdrawing winnings, or resolving any technical issues, our dedicated customer support team is always available to assist you. With tenexch, you can be confident that your transactions are safe, secure, and backed by our team of experts.