tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 1681992323
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you, and you will be logged in instantly. This method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. If you still encounter issues, wait for the OTP to be sent and then try again if it doesn't arrive within the allotted time. If you continue to experience problems, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, first try using the same active mobile number. If your number has changed, submit your updated KYC details to customer support via email to facilitate account transfer. This will enable you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and try logging in again. This should allow you to access and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, meaning bonus rewards cannot be cashed out. This sets a clear distinction between earnings and bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your Know Your Customer (KYC) details are filled and submitted in the app. This includes saving your Aadhaar card, UPI details, and all bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours, allowing for efficient execution. However, occasional delays in payments may cause a waiting period of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned can only be used for gaming purposes and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn. This means you can use the bonus for gaming, but the winnings are separate.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request isn't showing, don't worry, as the funds should be added to your wallet account within 24 hours. If you still encounter problems, contact their care centre for assistance.
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