tenexch

tenexch App support

Contact
+91 7072487946

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number for secure login, replacing the need for a password or email. This streamlined process allows for easy and secure access to the account.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you still encounter issues, click "send OTP" and wait. If you don't receive the OTP after the allotted time, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using your active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This will help update your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the app without any problems. Once installed, you should be able to access the app with ease.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible from earnings made through gaming activities, not from bonus collections. Your bonus funds are not withdrawable.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your KYC (Know Your Customer) details are completed and submitted in the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow for a processing time of 30 minutes to 3 hours, depending on the complexity of the task. However, occasional delays in payment processing may cause users to wait up to an additional 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request has been processed. If it hasn't shown up within 24 hours, contact the care centre for assistance. They will be able to help resolve the issue and ensure the funds are added to your wallet account.

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