tenexch

tenexch App support

Contact
+91 9045204168

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your account, eliminating the need for a password or email login. This convenient method allows for easy access to your account.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection for a strong signal. If you're still having trouble receiving an OTP, wait a few minutes and try clicking "send OTP" again. If you still don't receive the OTP, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with your active phone number. If your number has changed, submit your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. After uninstallation, download the latest version of the app to ensure you have the most up-to-date features. This should allow you to log in and play without any problems.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned through gaming, not bonuses or other rewards. This means users can access their gaming earnings, but not bonus funds.

Q2: Is it necessary to do KYC for withdrawal?

You are required to complete and submit your KYC (Know Your Customer) details within this app, which includes saving your Aadhaar card, UPI information, and all bank account details. This ensures a secure and efficient onboarding process. Please make sure to provide all necessary information to proceed with the registration.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, delays in payment processing may occur, resulting in an extended wait time of up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn by anyone except the account holder. Any winnings earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.

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