tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 3118576657
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. You'll then receive an OTP that you need to verify to complete the login process. Once verified, you can access the app without needing a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you still don't receive the OTP after clicking "send", you can use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the number has changed, update your KYC details through email to the customer support system, which will facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. This should allow you to log in and play with no problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other similar apps. Withdrawals are only possible for the money earned from gaming, not the bonus amount collected. This means users can redeem their earned rewards, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, including saving your Aadhar card, UPI information, and all relevant bank details. This is a necessary step to ensure a smooth and secure experience. Once completed, you can continue with the application process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can facilitate a process that typically takes between 30 minutes to 3 hours. However, payment delays may occur, resulting in waiting times of up to 24 hours. This timeframe can vary depending on the specific situation.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus funds themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in your account settings to see if your withdrawal request is failing. If so, rest assured that the funds should be added to your wallet within 24 hours. If you still encounter issues, you can contact their care centre for further assistance.
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