tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 2961644065
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to access your account. This method eliminates the need for passwords or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive an OTP after clicking "send," try waiting a bit longer. If the issue persists, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, submit your updated KYC (Know Your Customer) details to the customer support via email to facilitate the account transfer. This will help resolve the issue and get your account shifted.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app without any problems. Once downloaded, you should be able to play the app smoothly.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than many other apps. Withdrawals can only be made on earned gaming money, excluding bonus amounts. This means users can't cash out bonuses, only the money they've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
You need to complete and submit your KYC (Know Your Customer) details through this app, which includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details. This will help facilitate a smooth onboarding process. Please ensure all required information is accurately saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, delays can occur, causing payments to take up to 24 hours to process. This delay can happen occasionally, despite the app's overall efficiency.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
At tenexch, the safety and convenience of our users are our top priorities. We understand the importance of seamless and hassle-free transactions, which is why we offer a wide range of deposit and withdrawal methods to cater to diverse user preferences. Our users can choose from popular options such as credit cards, e-wallets, and cryptocurrencies, ensuring that their transactions are not only quick but also secure and uncomplicated. To further safeguard our users' personal and financial information, we employ cutting-edge encryption technology. Our state-of-the-art infrastructure is designed to provide an additional layer of protection, ensuring that all sensitive data remains confidential and secure. This means that our users can transact with peace of mind, knowing that their information is protected from unauthorized access. By providing a reliable and secure platform, we aim to build trust with our users and foster a sense of community. Our commitment to safety and convenience enables our users to focus on what matters most - their financial goals and aspirations. At tenexch, we are dedicated to delivering an exceptional user experience that is both efficient and secure, empowering our users to achieve their financial objectives with confidence.
Protection and justice are the top priorities in our platform. We utilize cutting-edge cryptography technology to safeguard your personal information and financial transactions. When it comes to transactions, we provide support for a wide range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies. This offers flexibility and convenience for all players, allowing them to choose the method that best suits their needs.