tenexch

tenexch App support

Contact
+91 7475560814

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, simply open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method allows for easy access without needing a password or email.

Q2: What should I do if I am not getting OTP?

To resolve this issue, check your internet connection and wait for a strong signal. If you still encounter problems, click on "send OTP" and wait for the allotted time. If the OTP doesn't arrive, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with the same active phone number. If the number has changed, send your updated KYC details via email to the customer support system, which will facilitate account transfer. This process will help complete the account migration.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app without any problems. This should resolve any compatibility or login issues you were experiencing.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, a minimum withdrawal of Rs. 100 is allowed, which is higher than other apps. However, only earnings from gaming activities can be withdrawn, and bonus funds are non-withdrawable. This means users can only access the money they've earned through gaming, not any associated bonuses.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all your Know Your Customer (KYC) details through this app. This includes saving your Aadhaar card, UPI, and all necessary bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, users may experience delays in payment processing, which can lead to a wait of up to 24 hours. This discrepancy affects the overall duration of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history for any withdrawal requests. If your request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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