tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 8787624552
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) to securely access your account, eliminating the need for a password or email login. This convenient method allows for easy login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. If you still don't receive the OTP, click on "send OTP" again. If the problem persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your current active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and start playing without any problems. This should update the app and resolve any login issues.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, not including bonus collections. You cannot withdraw bonus funds earned in the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details. Ensuring these details are up-to-date and saved is mandatory for further use.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, due to occasional payment delays, users may need to wait up to 24 additional hours for the process to be finalized. This delay can cause a slight extension of the overall completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned with the bonus amount can be withdrawn. This means you can access the money you win, but the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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