tenexch

tenexch App support

Contact
+91 4718594594

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. You will then receive an OTP, which you must verify to complete the login process. This method allows you to log in easily without needing a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, ensure you have a stable internet connection and wait for a strong signal to come in. If you don't receive the OTP, click on "send OTP" again and wait for the designated time. If the issue persists, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use your active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

You need to uninstall the current app from your device. Once uninstalled, download the latest version and install it. This will allow you to log in and enjoy the updated app.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming, not bonus amounts. This means users can only withdraw money they've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

You are required to complete and submit your KYC (Know Your Customer) details within this app, which should include your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, but it can take as little as 30 minutes. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can extend the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but its winnings are accessible.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is still pending, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.

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