tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 1870376629
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verification of the OTP (One-Time Password) sent to your number will successfully log you in. This streamlined process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, verify that you have a stable internet connection and wait for a strong signal to appear. If the OTP doesn't arrive within the given time, you can try again by clicking the send button or seek assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, submit your updated KYC details to our customer support team via email to facilitate the account transfer. This will help resolve the issue and get your account up and running.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the latest version is installed, you can log in and play without problems. This should provide a smooth and updated gaming experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for gaming earnings, not including bonus money collected. This means users can access the money they've earned from gaming, but not any additional bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app, including saving your Aadhaar card, UPI details, and bank information. This is a requirement for the application process. Completing these details will enable a smoother and more efficient experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment processing may sometimes be delayed, requiring a wait time of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the actual money won while playing with the bonus amount. The bonus earnings themselves cannot be withdrawn, only the winnings from games played with the bonus.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is unsuccessful, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter a problem, you can contact their care centre for assistance.
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