tenexch

tenexch App support

Contact
+91 9496493199

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To access the app, enter your registered mobile number and verify the OTP (One-Time Password) received. This will securely log you in without needing a password or email. Now, you can easily log in using just your mobile number.

Q2: What should I do if I am not getting OTP?

To verify, first check your internet connection for a stable and strong signal. If you're still having trouble receiving the OTP, try clicking the "send OTP" button again and wait for the allotted time. If you're still unable to receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use your active number. If your number has changed, please send your correct KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer. This will help update your account information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated features. Once installed, you can easily log in and start playing.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are limited to earnings from gaming activities, not including bonus rewards. This means you can't withdraw bonus money, only the money you've earned from playing games.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details in this app, including saving your Aadhaar card, UPI, and bank account information. This will ensure a smooth verification process. Having all required details on file will facilitate your account setup.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may cause processing times to extend up to 24 hours. This delay can occur when payment processing is not immediate.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by others. You can withdraw funds earned while playing with the bonus, but not the bonus itself. This means the bonus amount is non-withdrawable, only the resulting winnings are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history. If your withdrawal request fails there, don't worry as the money will be added to your wallet account within 24 hours. If this doesn't happen, you can reach out to their care centre for assistance.

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