tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 0758261213
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This allows for a secure and convenient login method.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection for a stable and strong signal. If you still don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, please submit updated KYC details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy playing the newly updated app. This should resolve any compatibility problems and allow a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than what is offered in other apps. Only earnings from gaming can be withdrawn, and not bonus amounts. Withdrawn funds are solely based on the money earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app. This includes uploading your Aadhar card and linking your UPI and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable users to complete the process in a range of times, from 30 minutes to 3 hours. However, occasional payment delays may require waiting for up to 24 hours. This variation in processing time is worth noting for users who need timely transactions.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn by yourself. This means the bonus itself is non-withdrawable, but winnings from it are accessible.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
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