tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 9807337069
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This will securely authenticate you without requiring a password or email. Once verified, you can easily access the app.
Q2: What should I do if I am not getting OTP?
To send the OTP, first check your internet connection for a strong signal. Wait for a strong signal to appear before clicking "send OTP". If you don't receive the OTP after the allotted time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If the number has changed, send your KYC details to the customer support team via email to assist with transferring your account. This will help update your account information.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device, then download the latest version to ensure you have the most up-to-date functionality. Once updated, you can log in and start playing with ease. This should resolve any issues and provide a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, not bonus amounts. This means you can only redeem your winnings, not any bonus rewards or free credits.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services complete the process within 30 minutes to 3 hours. However, occasional payment delays may cause a wait of up to 24 hours. This delay typically occurs when payments are processed outside of the normal timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw the money earned from playing games using the bonus amount. The bonus funds themselves remain locked for withdrawals.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry - the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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