tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 8934257740
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP for verification. Once verified, you will be logged in without needing a password or email. This convenient login method offers a hassle-free experience.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still encounter issues, click on "send OTP" and wait for the allotted time. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If your number has changed, send your updated KYC details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, after which you should be able to log in and play without problems. This should ensure a smooth and updated gaming experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, a higher threshold compared to other similar apps. Withdrawals are only allowed for earnings from gaming, not bonus money. This means you can cash out the rewards you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in this app, including saving your Aadhar card, UPI information, and all relevant bank details. This is a requirement for the onboarding process. Saving these details will help facilitate a smoother experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process between 30 minutes to 3 hours. However, in some cases, payment delays can occur, causing users to wait up to 24 hours. This wait time may be longer than anticipated.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings area. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
Our user-friendly platform ensures a seamless gaming experience, whether you're playing on a desktop or mobile device, ensuring that you never miss a game action. We provide a range of deposit and withdrawal methods to guarantee convenience and security, including credit and debit cards, electronic wallets such as PayPal and Skrill, and bank transfers. This versatility allows you to manage your account with ease, making it simple to add funds or withdraw your winnings as needed. Our commitment to security ensures that all transactions are processed securely and efficiently, giving you peace of mind when playing with us.
Our top priority is security, and we utilize cutting-edge cryptography technology to ensure that your personal and financial information remains safe and secure. This advanced encryption technology safeguards your data from unauthorized access, ensuring that your sensitive information is protected at all times. In addition to this robust security measure, our dedicated customer support team is available 24 hours a day, 7 days a week to assist with any questions or issues you may have. Our team of experts is always ready to provide timely and effective support, ensuring that you receive the help you need when you need it. With our commitment to security and customer support, you can trust that your online experience with us is safe, secure, and hassle-free. We understand the importance of protecting your personal and financial information, and we take every precaution to ensure that it is safeguarded. Whether you have a question about our services or need assistance with a specific issue, our customer support team is always available to help.