tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 7065323163
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP for verification. Once verified, you'll be logged in without needing a password or email. This convenient login method allows easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. Wait for a send OTP prompt and click on it, then wait for the allotted time for the OTP to arrive. If the OTP doesn't arrive, reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with your active phone number. If the number has changed, send your correct KYC details to customer support via email to assist with transferring your account. This will help facilitate a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device, then download the latest version. This will allow you to log in and access the updated app without any further problems. Once installed, you can easily play the app as intended.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than the withdrawal amounts in other similar apps. Withdrawals are limited to the money earned from gaming activities, excluding any bonus amounts collected. This means users can only withdraw the funds they've earned through their gaming efforts.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your KYC details within this app, including saving your Aadhar card, UPI, and all relevant bank details. This ensures a seamless and secure process. By doing so, you can successfully complete your application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasional delays may occur, resulting in wait times of up to 24 hours for payment processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings from games played with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
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