tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 3190367798
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This method eliminates the need for a password or email login, making it easier to access the app.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking send, you can try again or seek assistance through the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your existing active phone number. If your phone number has changed, submit your updated KYC details to our customer support team via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once updated, you should be able to access the app easily.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, and bonus funds cannot be withdrawn. This means you can enjoy higher rewards from your gaming earnings while still having a competitive withdrawal limit.
Q2: Is it necessary to do KYC for withdrawal?
For verification purposes, please ensure that your Know Your Customer (KYC) details are fully completed and submitted in this app. This includes saving your Aadhaar card, UPI information, and all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours. However, delays can occur with payments, requiring a wait of up to 24 hours. This may cause some variation in overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings. If your withdrawal request fails, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
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