tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 8540795861
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to access the account. No password or email login is required once you're logged in this way.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and ensure a strong signal is available. Wait for the OTP to be sent and, if not received, click "send OTP" again. If the OTP still doesn't arrive, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version from the app store. This will ensure you have the most up-to-date version, allowing you to log in and play without any problems. Once installed, you should be able to access the app smoothly.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Only earnings from gaming activities can be withdrawn, whereas bonus money cannot be withdrawn. This restriction applies to the funds collected as bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your KYC details within the app, which includes saving your Aadhaar card, UPI, and all relevant bank details. This information is essential for the registration process. Please ensure all required details are accurate and up-to-date.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment processing may experience delays, requiring a wait of up to 24 hours in some cases. This delay is an exception to the otherwise efficient workflow of the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it fails, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, contact the care centre for assistance.
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