tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 8845923883
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely access the account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
Check your internet connection to ensure a strong signal. Click "send OTP" and wait, then if you don't receive the OTP within the allotted time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support via email to initiate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app. This should enable you to play the app without any further problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not for bonus rewards. The earned gaming money can be withdrawn, giving users a clear distinction between their earned and bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
You need to complete and submit your KYC details in this app, which includes saving your Aadhaar card, UPI information, and all bank details. This is a necessary step in the process. Please ensure you have all the required information readily available to proceed.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, sometimes payment processing can be delayed, resulting in a wait of up to 24 hours. This delay may occur despite the app's generally efficient services.
Q4: Why is the bonus balance not being withdrawn?
You can use bonus earnings only for gaming purposes, and they cannot be withdrawn by anyone else. Any winnings earned from games played with the bonus amount can be withdrawn. The bonus earnings themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the issue persists, the funds will be added to your wallet account within 24 hours. If you don't see the funds, contact the care centre for assistance.
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