tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 5945410773
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to successfully log in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first, check your internet connection for a strong signal. If you still have issues sending the OTP, wait and try again. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. Once updated, you can easily access the app and continue playing.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not including bonus amounts. This means you can only claim the funds you've won through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted your full KYC details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app takes between 30 minutes to 3 hours due to its fast and stable services. However, payment delays can occur, resulting in a longer wait time of up to 24 hours. This delay can be caused by processing issues that affect the overall timeline.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If the request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their customer care centre for assistance.
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